Some simple precautions taken before an emergency strikes can help reduce the potential for loss of life and excessive damage to property. A simple precaution is to understand which organisation to contact in an emergency.

Calling triple zero - what you need to know?
Lists some of the questions you will be asked when you call Triple Zero (000). It is important to remember that the questions are asked to provide you with the best and fastest service in an emergency. In time-critical situations the emergency services are being dispatched while you are being questioned. Your information will continue to be updated throughout the call. ESTA

About emergency assistance (000)
Some advice on when to use 000 to request police assistance, what to expect when you call and when not to use 000. VicPol

Calling 000 [triple zero]
Tips on what to expect and some questions you may be asked when you call an ambulance in an emergency. MAS

Earthquake action guide
If your area has an earthquake history or potential, this advice could help save you injury and distress. Includes information on how to identify if you have a local earthquake risk, warning signs and what to do during and after an earthquake. SES

Heatwave action guide
Heatwaves are perhaps our most under-rated and least studied natural hazard. Information on how to avoid heat stress, heat exhaustion and heat stroke. SES